Some Queenslanders whose Telstra landlines were cut during recent wild weather could be waiting more than a month to be reconnected.
Back-to-back storms over the past week or so have left thousands of customers without landlines in the Wide Bay, Darling Downs, Capricornia and Granite Belt districts, and parts of the Central Highlands and Coalfields.
Telstra says it's gradually restoring services and repairs are being done as quickly as possible, but it's also warned a fraction of affected customers may have to wait until February 11 to be reconnected.
"The outstanding issues relate to faults at individual premises and we are working steadily through them," Telstra area manager May Boisen said on Monday.
"For the majority of customers, the wait time for their individual fault to be fixed will be only slightly longer than normal, but we apologise for any inconvenience this is causing."
Telstra has urged customers to report all faults.
Affected customers have also been told they won't be offered any compensation because the storms were outside the telco's control.